Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a service request, or interact with our company. By using our website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you provide directly through forms or communication, including:

Full name
Address
Email address
Phone number
Service needs or system issues you describe
Scheduling preferences

B. System & Technical Information

When diagnosing or servicing your solar system, we may collect:

Solar system model, size, and configuration
Inverter information
Monitoring data
Production history
Electrical panel details
Roof or structural data relevant to service

C. Website Usage Data

Our website may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the site
Cookies and tracking technology (for analytics only)

2. How We Use Your Information

We use the information we collect to:

Schedule and perform diagnostic visits
Prepare repair reports and service recommendations
Provide solar repair, electrical upgrades, or maintenance services
Offer or manage extended warranty coverage plans
Process payments and maintain service records
Respond to inquiries and customer support requests
Improve our website, services, and customer experience
Send service reminders, confirmations, and updates
Comply with legal or regulatory requirements

We do not sell your personal information.

3. Sharing Your Information

We may share your information only in the following scenarios:

Licensed technicians or partners who assist with repairs, inspections, electrical work, or service-related activity
Service providers that help us operate our website, manage scheduling, or process payments
Regulatory or utility authorities, if required for inspections, permits, interconnection, or compliance
Law enforcement, if legally required
With your consent, for any other purpose not listed here

All partners and contractors are required to protect your information and use it only for the intended service.

4. Cookies & Tracking Technologies

Our site may use cookies or analytics tools (such as Google Analytics) to understand visitor behavior and improve user experience.
Cookies do not give us access to your personal information unless you choose to submit it through a form.

You may disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable technical and administrative measures to protect your information, including:

Secure data storage
Limited access by authorized personnel only
Encrypted communications where applicable

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing or service reminders
Request limits on how your information is used

To exercise any of these rights, contact us at: [Insert Email or Phone Number]

7. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of third-party sites.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed.
The “Last Updated” date at the top will reflect any changes.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Solar Werx
Email: Info@solarwerxsolutions.com
Phone: 702-417-7428
Address: 5333 S. Arville St. Las Vegas, NV 89118